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Information Center

Submit a Request​

Our offices are closed from June 29 through July 3. We will resume regular operations and will start working on your request when the office reopens, Monday, July 6. You will receive a response from one of our Information Specialists within 2-3 business days after reopening. 

​What does the Information Center offer?

We research member questions and provide customized information on any employee benefits topic. This​ service is available free of charge and is an exclusive benefit of membership. ​

How can I contact the Information Center?​​


Phone: (888) 334-3327, option 5


8:00 AM to 5:00 PM Central Time, Monday-Friday

How long will it take to receive a response?

Our goal is to respond via e-mail within two business days. Let us know if you have a specific deadline.